At FENZ FASHION LIMITED, we understand the importance of your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you engage with our services and visit our website.
1. Information We Collect
When you visit the FENZ FASHION LIMITED website, purchase products, or engage with our services, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and shipping/billing address for order fulfillment and customer service purposes.
- Payment Information: Credit card details or other payment methods for processing orders securely.
- Website Interaction: Data about how you interact with our website, such as browsing patterns, pages viewed, and time spent on the site, collected through cookies and analytics tools.
- Communication: Any messages, feedback, or inquiries you send to us, including social media interactions.
2. How We Use Your Information
Your information is essential for providing personalized service, fulfilling orders, and improving your experience with FENZ FASHION LIMITED. We use your data for the following purposes:
- To process and deliver orders efficiently.
- To send promotional materials, updates, and offers related to FENZ FASHION LIMITED, unless you opt out of marketing communications.
- To improve our website, products, and services based on your feedback and behavior.
- To provide personalized recommendations and styling advice tailored to your preferences.
- To maintain customer support and respond to your inquiries.
3. How We Protect Your Information
We prioritize the security of your data and use industry-standard encryption protocols to protect your personal information during transactions. Additionally, our website employs secure servers and other measures to prevent unauthorized access, alteration, or destruction of your information
4. Sharing Your Information
We do not sell or trade your personal information to third parties. However, we may share your data with trusted partners and service providers who assist us in running our business, such as payment processors, shipping carriers, and email marketing services. These third parties are contractually obligated to protect your information and use it solely for the purpose of providing the services we request.
In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify you of such changes and update this policy accordingly.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve the content and services we offer. You can control your cookie preferences through your browser settings, but disabling cookies may affect certain features of our website.
6. Your Rights and Choices
As a FENZ FASHION LIMITED Tribe member, you have the right to:
- Access, correct, or delete your personal information.
- Opt-out of receiving promotional emails or newsletters.
- Request that we limit or restrict the use of your data.
To exercise any of these rights, please get in touch with us at support@fenzfashion.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.
8. Updates to This Privacy Policy
FENZ FASHION LIMITED reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and we will notify you through our website or other communication channels. Please review this policy periodically to stay informed about how we protect your privacy.
9. Contact Us
If you have any questions or concerns about your privacy or this policy, feel free to reach out to us at:
Email: support@fenzfashion.com
Whatsapp: +233530458670
Address: HSE 138/39 Rose Street, East -La, Tseaddo behind Trade Fair, Accra Ghana.
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